Your privacy matters. This notice explains what we collect, how we use it, when we share it, and the choices available to you.
Welcome to Financial Queen (“Financial Queen,” “we,” “us,” or “our”). This Privacy Policy describes how we handle your personal information when you access or use our websites, applications, content, products, and services (collectively, the “Services”).
Effective Date: 8/30/2025
Privacy at a Glance
We collect information you provide, data from your use of the Services, and information from trusted partners.
We use data to operate the Services, personalize features, analyze performance, and communicate with you.
We do not sell your personal information; limited sharing occurs with service providers under strict contracts.
You can access, correct, delete, or export certain data and control marketing preferences.
We employ administrative, technical, and organizational measures to protect your information.
1) Who We Are
Financial Queen is the controller of your personal information processed in connection with the Services. Contact us at support@financialqueen.app.
2) Information We Collect
Information You Provide. Account details (name, email, password), profile info (age or preferences you choose to add), billing details, messages to support, survey responses, and any content you upload.
Financial & Connectivity Data (Optional). If you link financial accounts or import transactions, we process account identifiers, transactions, balances, merchant names, and related metadata from trusted providers (e.g., banking data aggregators) solely to power budgeting and analytics features.
Device & Usage Data. IP address, device identifiers, browser type, pages viewed, referring/exit pages, timestamps, and interaction data used to secure and improve the Services.
Cookies & Similar Technologies. We use cookies, local storage, and similar tech for authentication, preferences, analytics, and security. See “Cookies & Tracking” below.
Inferences. We may derive insights (e.g., spending patterns or savings rates) from other data to provide personalized features.
3) Sources of Personal Information
We collect information directly from you, automatically from your use of the Services, and from third parties such as payment processors, banking data providers, analytics services, customer support platforms, and identity verification partners.
4) How We Use Your Information
Provide, operate, and maintain the Services (including account creation, authentication, and customer support).
Process payments, subscriptions, and account changes.
Analyze usage to improve performance, features, and user experience.
Personalize content and insights (e.g., budgeting recommendations and financial health summaries).
Communicate with you about updates, security alerts, and service-related notices; send marketing with your consent or as permitted by law.
Detect, prevent, and address security incidents, fraud, or prohibited activity; enforce our Terms.
Comply with legal obligations and protect our rights and users.
5) AI Features & Data Handling
Certain features use AI to generate insights or recommendations. When enabled by you, we may transmit relevant, minimized budget data to AI service providers to produce results. We apply data minimization, access controls, and contractual safeguards with such providers.
6) When We Share Information
We do not sell your personal information. We share data only as needed with:
Service Providers / Processors: cloud hosting, analytics, customer support, email, payment processing, banking data aggregation, and security vendors bound by confidentiality and data protection obligations.
Business Transfers: in connection with a merger, acquisition, or asset sale, subject to this Policy’s protections.
Legal & Safety: to comply with law, enforce our Terms, or protect users from harm, fraud, or security threats.
With Your Direction: when you authorize integrations or data exports.
7) International Data Transfers
If we transfer personal information across borders, we implement appropriate safeguards (such as Standard Contractual Clauses) to protect it in accordance with applicable laws.
8) Data Security
We employ administrative, technical, and organizational measures designed to protect personal information, including encryption in transit, access controls, and monitoring. No security method is perfect; you are responsible for maintaining the secrecy of your credentials and promptly notifying us of suspected compromise.
9) Data Retention
We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.
10) Your Choices & Rights
Access, Correction, Deletion. You may request access to, correction of, or deletion of certain personal information.
Portability. You may request a copy of certain data in a portable format.
Marketing Preferences. Opt out of marketing emails via the unsubscribe link; you will still receive transactional messages.
Financial Connections. You can disconnect linked accounts at any time; this may affect related features.
Regional Rights. Where applicable (e.g., EU/UK, California, Virginia, Colorado), you may have additional rights such as objecting to or restricting processing, or opting out of certain sharing. We honor these rights consistent with law.
To exercise rights, contact support@financialqueen.app. We may verify your identity before fulfilling requests.
11) Cookies & Tracking Technologies
We use cookies, device identifiers, and similar technologies for login, preferences, analytics, and security. You can manage cookies through your browser settings; disabling certain cookies may limit functionality. Our Services currently do not respond to “Do Not Track” signals.
12) Children’s Privacy
The Services are not directed to children under 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us to request deletion.
13) Third-Party Sites & Services
Our Services may link to third-party sites or enable integrations. We are not responsible for third-party privacy practices. Review their policies before providing personal information.
14) Educational Use Only
Information provided via the Services is for educational purposes and does not constitute financial, legal, tax, accounting, or investment advice.
15) Changes to this Privacy Policy
We may update this Policy from time to time. If we make material changes, we will post the updated version with a new Effective Date and, when required, notify you through the Services or by email. Your continued use after changes indicates acceptance.
16) Contact Us
Questions or requests? Reach us at support@financialqueen.app.